Returns & Exchanges
At VelociRAX, we want you to love your high-performance fashion; if you are not completely satisfied, we offer 30-day returns on all unworn items with original tags attached.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging and include the printed packing slip to ensure your return is processed accurately.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing